Privacy Policy

Effective Date: Sep 8, 2025
Last Updated: Sep 8, 2025

Florida Pool Curtains (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, services, and SMS communications.

By using our services or providing your information, you agree to the terms of this Privacy Policy.

1. Information We Collect

  • Personal Information: name, phone number, email address, mailing address, and payment information when you request a quote, schedule a consultation, or place an order.
  • SMS Communication Data: when you opt in to receive text messages, we collect your mobile number and message content (such as replies).
  • Usage Data: website browsing activity, IP address, device type, and cookies for analytics and security.

2. How We Use Your Information

  • Provide products and services you request.
  • Send appointment confirmations, order updates, and service reminders.
  • Deliver marketing and promotional messages (only with your explicit consent).
  • Respond to inquiries and provide customer support.
  • Improve our website, services, and communications.

3. SMS/Text Messaging Policy

  • By providing your phone number and opting in, you consent to receive SMS messages from Florida Pool Curtains regarding your orders, service updates, appointments, and promotional offers.
  • Message frequency may vary.
  • Standard message and data rates may apply, depending on your mobile carrier.
  • Opt-Out: You may opt out of receiving SMS messages at any time by replying STOP. You will receive a confirmation message. After that, you will no longer receive SMS messages from us unless you opt in again.
  • Help: For assistance, reply HELP or contact us directly at [insert customer service phone/email].

4. Sharing of Information

We do not sell or rent your personal information. We may share your information only in the following circumstances:

  • With trusted service providers who assist us in operating our business (e.g., payment processors, delivery services, SMS platforms like Twilio).
  • When required by law, regulation, or legal process.
  • To protect our rights, safety, and property, or that of our customers and partners.

5. Data Security

We implement reasonable safeguards (technical, administrative, and physical) to protect your personal information. However, no electronic transmission or storage method is 100% secure.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law. SMS data is retained only to the extent needed for compliance and service records.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Access, update, or correct your information.
  • Request deletion of your personal information.
  • Opt out of marketing communications.

To exercise these rights, please contact us at [insert contact email/phone].

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us:

Florida Pool Curtains
Website: https://floridapoolcurtains.com
Email: chuckroberson@gmail.com
Phone: 407-421-9936